Privacy

Privacy Notice

Welcome to the Candy Cave Oakville!

At The Candy Cave Oakville Inc, we want you to shop with confidence! We are committed to protecting your privacy and ensuring that your visit to our website is safe and secure. We believe in transparency, and we’re committed to being upfront about our privacy practices, including how we treat and safeguard your personal information. This policy explains our privacy practices for https://www.thecandycaveoakville.ca. If you have any questions or problems with any aspect of our privacy policy, please contact us.

Security of your Personal Information
To maintain the security of your information on our website we only ask for information required to complete the sale. To safeguard your information we use the Positive Secure Socket Layer (SSL) protocol with 2048 bit Industry Standard SSL Certificate. Once the information is in our system, it is only accessible to authorized personnel. We strictly enforce our privacy policies and any breach of this policy will result in a full investigation, remediation to correct any issues and further action where warranted.

At the time of checkout, you will be redirected to the PayPal gateway. PayPal is the most trusted leader in online payments. PayPal has over 173 million member accounts in 202 countries and regions because it is the safest and secure way to process payments online. PayPal protects your credit card information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is never shared with the merchant.

Use of your Personal Information
Your personal information will be used in order to provide you with the requested products and services. This includes the use of information for completing transactions or communicating back to you. Credit card numbers are used only for payment processing and not used for any other purpose.

We may also use personal information in a manner that does not identify you specifically nor allow you to be contacted but does identify certain criteria and analytics about our Site's users in general (such as we may inform third parties about the number of registered users, number of unique visitors, and the pages most frequently browsed).

Sharing your Personal Information
We will not sell or rent your name or personal information to anyone else.  If required by law, search warrant, subpoena, court order, or credit card fraud investigation, The Candy Cave Oakville Inc. may be required to release such personal information.

We will share your information with third parties only to the extent necessary to provide the services and products requested by you. All such third parties are prohibited from using your personal information except to provide these services and they are required to maintain the confidentiality of your information.

Information Collected or Received
The Candy Cave Oakville Inc. only saves such personal information that is necessary for you to access and use our services. This personal information includes, but is not limited to, first and last name, email address, phone number, other payment processing information and document creation data. Upon request, we will delete your personal information.

Document Preparation and Privacy of Information
The information you provide when you prepare a document on our website is held strictly confidential. For this reason, it is essential that you provide a valid email account that will not block email from The Candy Cave Oakville Inc. If we need to contact you to provide a password, we can only contact you through the email address associated with your original purchase. Protecting your confidential information is important to us. It is our strict policy that we do not give out passwords over the phone no matter the circumstance.

Data Retention
The Candy Cave Oakville Inc. will retain your information only for as long as is necessary for the purposes set out in this policy, or as needed to provide you services.  We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. You may inform us of any changes or requests regarding your personal data, and in accordance with our obligations under applicable data protection law, we may update or delete your personal data accordingly. We'll respond to your request within a reasonable timeframe.

Contact The Candy Cave Oakville Inc.
If you have questions or suggestions you can contact us by sending an email to thecandycaveoakville@gmail.com, or by writing to us at:

The Candy Cave Oakville Inc.
Attention Customer Service
3100 Robert Brown Blvd. 
Oakville, Ontario L6M 4L7
Canada